Deregulation in Texas started in 2002 under Title 7 for the retail market, which made it possible for energy companies to compete for your business, breaking up the monopolies and theoretically generating lower prices and innovation for the consumer.

For the consumer, deregulation means the generation portion of electricity service will be open to competition. However, the transmission and distribution of the electricity will remain regulated and your local utility company will continue to distribute electricity to you and provide customer services to you. It is the generation of electricity that is being deregulated, meaning you will have the opportunity to shop around for the provider that fits their needs.

The competitive market for electricity in Texas means that you have a variety of choices for your Retail Electric Provider. As more electricity companies enter the market, they will be fighting for your business, meaning lower electricity bills for you.

City-owned utilities and electric cooperatives individually determine if they will open their jurisdiction up for competition. To find out if Affordable Power services your area, contact us at info@affordablepowerinc.com or 1-877-LIGHT-57 (544-4857)

The steps to sign up are easy.  You can enroll online or you can call our Customer Care Center at 1-877-LIGHT-57 (544-4857) or 713-337-2900 and a Customer Care Specialist will be happy to assist you.

No, there will be no interruption of service if you switch to Affordable Power, L.P.

A standard switch takes up to 7 business days. You will still get at least one more bill from your current provider. This timeframe is standard with all Retail Electric Providers.

Possibly. If you do not have much credit history or if we cannot accurately match you to a credit history or if your score does not meet the established threshold, you may be required to submit a deposit when getting started. The requirement will be determined during the enrollment process.

Yes, Affordable Power, L.P. will perform a credit check to determine if a deposit is required. If applying on-line and a deposit is required, you will be notified via the email address provided.

If your payment does not post by the due date, you likely will be sent a reminder notice. If payment becomes overdue, a late payment notice will be sent to you and you will have 10 days to process payment, otherwise the account will be subject to disconnection for non-payment.

You have the choice to enter into another fixed energy rate contract at current rates, or the account will go into month-to-month status with the current variable rate. We will attempt to send you a notice reminding you to renew but be assured that your service will not be automatically terminated simply because your contract period expires.

If you close the account or switch Retail Electric Providers prior to completion of your contract, you may be subject to an early termination fee. The cancellation fees can be found on the Terms of Service and Energy Facts Label (EFL) for your particular product. Please see your Terms of Service for additional details.

The changing of meter read dates is typically reserved for larger commercial users and is not allowed by residential customers.

5% of the balance when a payment is not received.

Yes and we recommend that, even if you prefer to get a paper bill in the mail, you also receive a soft copy bill via email.

Call our Customer Care Center and a Customer Care Specialist will be glad to assist you or you can send a quick email.

There is no fee for an on cycle switch. A request for a special read (aka: off cycle switch), where the TDSP makes a special trip to your service location to take a read, does come with a marginal fee – typically between $6 and $20, depending on your local TDSP charges.

Also referred to as T&D, these are the regulated charges originating at the TDSP that owns the poles and wires.

Electricity providers must give their customers a 30 day notice if they will no longer provide service. A customer will have 30 days to choose a new provider. If a customer does not choose a new provider during that time, you will be assigned to a “Provider of Last Resort,” which is an assigned back-up electricity provider. (Texas Administrative Code §25.43(a)(2)).

Contacting your local TDSP (meter, wires and poles) company is the fastest way to get a response for an emergency or power outage situation, because regardless of which Retail Electric Provider you choose, your TDSP company is responsible for the maintenance and repair of the equipment designed to flow power to your service location. Please check your bill for the TDSP that covers your area. For reference, listed below are the TDSP contact numbers:

TDSP Service Area Emergency Service: Center Point Houston & surrounding areas: (800) 332-7143

ONCOR North & West Texas including DFW: (888) 313-4747 or (888) 313-6862

AEP – CP&L/WTU Central, South & West Texas: (866) 223-8508 or 1-877-373-4858

TNMP S. Central Coast, Far West & North TX: (888) 866-7456

Simply contact customer service at 1-877-544-4857 and request for the Auto Pay Program with one of our Customer Care Representatives.

Payments are deducted from your bank account or from your choice of credit card (Visa & Mastercard) on the due date listed on your Affordable Power monthly statement.

Auto Pay takes approximately 2 billing cycles to become active. Once the process is complete you will receive an Affordable Power bill with the words, "Do Not Pay - Auto ACH Payment Scheduled on Due Date".

Please contact our Customer Care Team at 1-877-544-4857 at least 5 business days before your Affordable Power monthly statement is due and request for the cancelation of Auto Pay service.

If you are using your personal checking account Affordable Power will need the following information:

Name on the Checking account

Bank Routing Number

Bank Account Number

State the account was opened in

Bank's Name

If you are using your Visa or Mastercard Affordable Power will need the following information:

Type of Card (Visa/MC)

Name on the Card 16 digit Credit Card number Expiration Date

CVV/CVC Code (3 digit security code on the back of your card)

Credit Card Billing Address.

*It is your responsibility to update your credit card information (in particular, the expiration date) whenever there is a change.

*Your option will remain in force until Affordable Power has received written notification with your signature of its termination, Affordable Power Customer Care is contacted by an authorized user to terminate the Auto Pay service, or until your credit card number is no longer valid.

*Your payment will not be posted to your account if the credit card transaction is not approved for any reason, including insufficient funds, closed or unauthorized accounts. Affordable Power will charge a $30.00 on any of these cases and Affordable Power will not be responsible for additional penalties you may incur from your financial institution.

*If you dispute your bill amount, want to stop a payment or change the credit card number, submit your inquiry in writing to customer@affordablepowerinc.com or contact our Customer Care Team at 1-877-LIGHT-57.

This rate is a variable rate (All Deregulated Markets) that may be adjusted either upward or downward. Rates under the Variable Month to Month plan are as follows:

	Inclusive Rate	Non- Inclusive Rate
Apr-11	17.9	14.9
Mar-11	17.9	14.9
Feb-11	17.9	14.9
Jan-11	17.9	14.9
Dec-10	17.9	14.9
Nov-10	17.9	14.9
Oct-10	17.9	14.9
Sep-10	17.9	14.9
Aug-10	17.9	14.9
Jul-10	17.9	14.9
Jun-10	17.9	14.9
May-10	17.9	14.9
Apr-10	17.9	14.9
Mar-10	17.9	14.9

Adjusted rates above are in cents/KWh.

All ESI Id's are subjected to a monthly fee of $8.95.